95 - Custom Builder Round Table - "Closing Out A Project"
Luke Mann (Rangeline Homes), Shane Durkin (Patriot High-Performance Homes), and Jackson Andrews (Jackson Andrews Building + Design) work through this topic with host Jake Bruton. Key concepts include carefully distinguishing punch list vs. additional scope of work; covering closeout in project-starting customer expectations document; an extended comparison of builder closeout process to a new car purchase; dealing with "closeout-creep."